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Versa 2 won't receive notifications from Samsung S10

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‎06-11-2020 13:55 - last edited on ‎06-24-2020 16:38 by Fitbit Moderator

‎06-11-2020 13:55 - last edited on ‎06-24-2020 16:38 by Fitbit Moderator

Hi there, 

 

I just bought Fitbit Versa 2 . Can't receive any notifications from my phone to the watch. Ive been doing troubleshoot for over an hour, it still doesnt work. I tried every that people has adviced in here, I set everything right. Im very frustrated as it is #1 feature I bought this device. 

 

Please help! 

 

PL

 

Moderator Edit: Clarified subject

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‎06-24-2020 16:41 - edited ‎01-09-2024 09:33

‎06-24-2020 16:41 - edited ‎01-09-2024 09:33

Hello there @Fox_On_Fleek, welcome to the Community Forums. I'm sorry to hear that your Versa 2 isn't receiving notifications from your Samsung S10. I appreciate you've taken the time to troubleshoot this issue prior to posting here, I'll be glad to help you.

Please confirm that you've tried the steps provided in this help article: Why are notifications delayed or missing?

Also, I'd like to know if by any chance you're getting any error message on the Fitbit app when trying to set your notifications? If so, what is it?

I'm looking forward to your response, keep me posted. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-24-2020 16:41 - edited ‎01-09-2024 09:33

‎06-24-2020 16:41 - edited ‎01-09-2024 09:33

Hello there @Fox_On_Fleek, welcome to the Community Forums. I'm sorry to hear that your Versa 2 isn't receiving notifications from your Samsung S10. I appreciate you've taken the time to troubleshoot this issue prior to posting here, I'll be glad to help you.

Please confirm that you've tried the steps provided in this help article: Why are notifications delayed or missing?

Also, I'd like to know if by any chance you're getting any error message on the Fitbit app when trying to set your notifications? If so, what is it?

I'm looking forward to your response, keep me posted. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes