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Versa 2 won't receive notifications from my OnePlus 7 Pro

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‎11-28-2020 08:58 - last edited on ‎11-30-2020 13:26 by Fitbit Moderator

‎11-28-2020 08:58 - last edited on ‎11-30-2020 13:26 by Fitbit Moderator

I have recently updated my oneplus 7 Pro device after update my Fitbit Versa 2 is facing a problems to show notifications. and when I go to the Fitbit app for the notification settings it says that I need to restart my phone even though I restarted it several times still the notifications are not coming even after I am reconnecting it sinking it connecting Bluetooth and connecting Wi-Fi again and again still it is not working I think there is a glitch in the new update let's help.

 

 

Moderator Edit: Clarified subject

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‎11-30-2020 13:29 - edited ‎08-31-2023 12:10

‎11-30-2020 13:29 - edited ‎08-31-2023 12:10

Hi there @Zorbatradr, welcome to the Community Forums. Thanks for your time and efforts in troubleshooting the notifications issue on your Versa 2 prior to posting here. 

If you're getting the error message “Notification service is not running. A phone restart is required to re-enable notifications on your tracker”, please note that we’re aware of it and are working to identify a resolution as quickly as possible.

If you're not getting that error message, but having issues with your notifications, please follow the troubleshooting steps provided here: Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-30-2020 13:29 - edited ‎08-31-2023 12:10

‎11-30-2020 13:29 - edited ‎08-31-2023 12:10

Hi there @Zorbatradr, welcome to the Community Forums. Thanks for your time and efforts in troubleshooting the notifications issue on your Versa 2 prior to posting here. 

If you're getting the error message “Notification service is not running. A phone restart is required to re-enable notifications on your tracker”, please note that we’re aware of it and are working to identify a resolution as quickly as possible.

If you're not getting that error message, but having issues with your notifications, please follow the troubleshooting steps provided here: Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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