Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't receive notifications from my phone

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

For the last week my Versa 2 is not receiving any notifications except for call notifications. I have followed all the steps in the troubleshooting guide. I have restarted my Android phone multiple times, I have unpaired and disconnected and reconnected bluetooth, I've uninstalled and reinstalled the Fitbit app. The Versa 2 is up to date. I have checked sleep mode and do not disturb are not on and that the apps I wish to receive notifications from are checked. I have disabled and re-enabled notifications. However the app still tells me the notification service isn't working and to restart my phone, which I have done. The only notifications I receive are calls. I am at a loss as to why this has started to happen and how to resolve. Has anyone else this problem or any other actions I can try?? 

 

Moderator Edit: Clarified subject

Best Answer
23 REPLIES 23

Hi, may we please know when will we get a resolution to this issue. We spent money for this expensive watch and now it's painful to see that it's not working. 

Best Answer

This is still happening with mine, and it's over a year after the original post. Has this been fixed? If so, what can I do to make it work?

Best Answer

No, it's not fixed, Fitbit don't reply when asked for an update. It's over a year since I raised this issue, yet no resolution, I've had this tracker for 19 months and it only worked properly for 7 of them 😔 

Best Answer
0 Votes

This is almost 2 years ago and this is happening on the watch I bought this week.  What can i do to fix this please.  I don't want to have to return the watch.  Thanks

 

Best Answer
0 Votes