Versa 2 won't receive notifications "a phone restart is required to re-enable notifications"

[Carla777]

I have a Huawei p30 and get notifications on my versa 2. Usually this works however recently the notifications will randomly stop happening. When I go onto notifications on the fitbit app it says phone requires a restart (this doesn't fix it). Someone here said to delete the saved date in setting. This works but only for about 24 hours. Is there something else I should be doing? 

Moderator Edit: Clarified subject

[kawaiiko]

Hi @Carla777 

I'm not familiar with your phone, but have you tried restarting your fitbit?  

I suggest restarting your fitbit then restarting your phone.  

let me us know if that was helpful.  

[MarreFitbit]

Hi there @Carla777, welcome to the Community Forums. Thanks for letting us know about this issue and for trying to troubleshoot it prior to posting here. We’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Thanks for your advice @kawaiiko! 😉

Please let us know if there's anything we can do to assist you in the meantime.