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Versa 2 won't setup after factory reset

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‎10-25-2020 05:05 - last edited on ‎10-25-2020 19:31 by Fitbit Moderator

‎10-25-2020 05:05 - last edited on ‎10-25-2020 19:31 by Fitbit Moderator

Tried even changing to a new phone. Versa 2 still not connecting to bluetooth. Even the Fitbit app tries to reconnect several times it not getting connected.

 

Is there any service center in Bangalore so I go and correct the problem

 

Moderator Edit: Clarified subject

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‎10-25-2020 19:30

‎10-25-2020 19:30

Hi @Nagu.gr, welcome to the Community Forums!

 

Thanks for your post and for trying some troubleshooting steps before posting over here. Let me share with you that at this moment we do not have any service center in Bangalore for us to check your Versa 2, however, to fix this I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward and try the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes.  

 

Let me know if you have any additional questions.

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