help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't show any of my data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-08-2022 05:28 - last edited on ‎04-09-2022 03:52 by Fitbit Moderator

‎04-08-2022 05:28 - last edited on ‎04-09-2022 03:52 by Fitbit Moderator

There is no data shows on my versa 2 but just only the time shows while the app can record all . I am using the "SpO2 signature" clock face.

I tried to reboot my versa 2, uninstall and reinstall the app. And I also tried to change to another face clock and then changed it back to "SpO2 signature". But these method cannot help to fix the problem.

 

So what can I do to fix the problem?

Please advise the way that I can try.

Thank you.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎04-08-2022 12:14

‎04-08-2022 12:14

Same problem, I think. Have you solved it? Also have to charge daily, even after eliminating some features.

Best Answer
0 Votes

‎04-09-2022 03:53 - edited ‎07-17-2023 04:04

In response to maxwalk

‎04-09-2022 03:53 - edited ‎07-17-2023 04:04

Hi there, @Ellisfm @maxwalk. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 smartwatches before reaching out. I understand where your concern is coming from. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes