Versa 2 won't show my apps and clock faces after switching phones

[mlstar]

I got a new phone (Google pixel 6 pro) and ever since when I go to my Fitbit app on my phone and select my device apps and clock faces do not show up.  So I can't change clock faces, can't access apps.  More specifically the weather app on watch won't sync to show weather on my watch.  Help!

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @mlstar. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your new phone. 

It seems that your Versa 2 cannot connect properly to your new phone since you haven't yet forgotten the connection between your watch and the old phone's Bluetooth which would explain the connectivity issues you're running into. With that said, try the steps below: 

• Unpair your Versa 2 from your old phone's Bluetooth and also from the new phone.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your new phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Versa 2 again.
• If there is no connection, restart your Versa 2.

[mlstar]

It's connecting/syncing to my new phone.  The problem is I can't access the apps or clock faces on my Fitbit mobile app like I used to be able to. 

I don't have my old phone anymore. I've tried restarting and reconnecting already.  Any other ideas?