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Versa 2 won't show my phone and text notifications

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‎11-14-2021 09:21 - last edited on ‎11-16-2021 12:58 by Fitbit Moderator

‎11-14-2021 09:21 - last edited on ‎11-16-2021 12:58 by Fitbit Moderator

Why won't my versa 2 watch show my phone calls and texts?

 

 

Moderator Edit: Clarified subject

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‎11-16-2021 13:00 - edited ‎11-01-2023 18:16

‎11-16-2021 13:00 - edited ‎11-01-2023 18:16

Hi there, @Weezer725. Welcome to the Community Forums.

If you haven't done so yet, I'd recommend following the troubleshooting steps provided in this help article Why are notifications delayed or missing?

If the issue persists, may I know if you're getting any error message in the Fitbit app regarding the notifications not coming through your watch? In the meantime, also make sure that the phone you're syncing with meets the requirements listed here.

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-16-2021 13:00 - edited ‎11-01-2023 18:16

‎11-16-2021 13:00 - edited ‎11-01-2023 18:16

Hi there, @Weezer725. Welcome to the Community Forums.

If you haven't done so yet, I'd recommend following the troubleshooting steps provided in this help article Why are notifications delayed or missing?

If the issue persists, may I know if you're getting any error message in the Fitbit app regarding the notifications not coming through your watch? In the meantime, also make sure that the phone you're syncing with meets the requirements listed here.

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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