help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't show my sleep stages in the Fitbit app anymore

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-12-2023 18:45 - last edited on ‎10-12-2023 18:59 by Fitbit Moderator

‎10-12-2023 18:45 - last edited on ‎10-12-2023 18:59 by Fitbit Moderator

Totally disappointed that I can no longer see my sleep stages unless I subscribe to Premium. Wanted to upgrade my Versa 2 but won’t be doing that if they start charging for services I’ve been using for years at no additional fee

Moderator Edit: Clarified subject

Best Answer
Labels:
1 BEST ANSWER

Accepted Solutions

‎10-12-2023 19:02

‎10-12-2023 19:02

Hello there, @Mona_R. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand how you must be feeling. 

Please note you can still see and track your sleep stages without having Premium. If you're not receiving your sleep stages, please see Why don't I see sleep stages today?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎10-12-2023 19:02

‎10-12-2023 19:02

Hello there, @Mona_R. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand how you must be feeling. 

Please note you can still see and track your sleep stages without having Premium. If you're not receiving your sleep stages, please see Why don't I see sleep stages today?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes