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Versa 2 won't show my steps

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‎01-08-2024 17:15 - last edited on ‎01-09-2024 04:42 by Fitbit Moderator

‎01-08-2024 17:15 - last edited on ‎01-09-2024 04:42 by Fitbit Moderator

Steps won’t show on versa 2

Moderator Edit: Clarified subject

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‎01-08-2024 20:15

‎01-08-2024 20:15

Hi @Baseball200  - did you try holding the watch button for 10 seconds till it vibrates or goes blank and wait for the logo to appear and it to start.

Author | ch, passion for improvement.

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‎01-09-2024 04:45

In response to Guy_

‎01-09-2024 04:45

Hi there, @Baseball200. Welcome to the Fitbit Community Forums. It's sad to hear that your Versa 2 is not showing your steps. 

Have you tried @Guy_'s suggestion? 

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Maria | Community Moderator, Fitbit


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