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Versa 2 won't show text messages

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‎05-07-2021 20:51 - last edited on ‎05-08-2021 06:36 by Fitbit Moderator

‎05-07-2021 20:51 - last edited on ‎05-08-2021 06:36 by Fitbit Moderator

It won't show text messages on my versa 2...it will show emails...and calls...just not texts...anyone else have this issue

 

 

Moderator Edit: Clarified subject

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‎05-08-2021 06:39 - edited ‎03-18-2024 10:06

‎05-08-2021 06:39 - edited ‎03-18-2024 10:06

Hi there, @Dawn121. Welcome to the Community Forums. 

To better assist you with this, may I know if you're you receiving text notifications but only seeing the sender's name or cannot open the text message? In order for me to move forward, would you mind checking if the following is enable on your phone? Open the Message+ app, then go to "Settings", then "Notifications", then "In-app notification settings", then enable "Preview new messages".

If the above wasn't enable, try enabling it and then test your notifications to see if they can be open the way it's expected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-08-2021 06:39 - edited ‎03-18-2024 10:06

‎05-08-2021 06:39 - edited ‎03-18-2024 10:06

Hi there, @Dawn121. Welcome to the Community Forums. 

To better assist you with this, may I know if you're you receiving text notifications but only seeing the sender's name or cannot open the text message? In order for me to move forward, would you mind checking if the following is enable on your phone? Open the Message+ app, then go to "Settings", then "Notifications", then "In-app notification settings", then enable "Preview new messages".

If the above wasn't enable, try enabling it and then test your notifications to see if they can be open the way it's expected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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