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Versa 2 won't show text messages

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‎02-11-2022 07:15 - last edited on ‎02-12-2022 06:27 by Fitbit Moderator

‎02-11-2022 07:15 - last edited on ‎02-12-2022 06:27 by Fitbit Moderator

Versa 2 won't show text messages

 

Moderator Edit: Clarified subject

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‎02-12-2022 06:28 - edited ‎10-30-2023 05:06

In response to SunsetRunner

‎02-12-2022 06:28 - edited ‎10-30-2023 05:06

Hi there, @Dia13. Welcome to the Community Forums. 

Would you mind checking if the following is enable on your phone? Open the Message+ app, then go to "Settings", then "Notifications", then "In-app notification settings", then enable "Preview new messages".

If the above wasn't enable, try enabling it and then test your notifications to see if they can be open the way it's expected.

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎02-11-2022 07:38

‎02-11-2022 07:38

Hi @Dia13 - Welcome to the forum. Have you tried the steps in the Versa 2 manual? That would be a good place to start trouble shooting. Once you try those steps … and if they do not solve your problem, please let us know which phone you have … if the phone and Fitbit app are up to date … and exactly which notifications you are not receiving. We’d be happy to try to help.

 

p.s. Please do not type in all caps. 

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‎02-12-2022 06:28 - edited ‎10-30-2023 05:06

In response to SunsetRunner

‎02-12-2022 06:28 - edited ‎10-30-2023 05:06

Hi there, @Dia13. Welcome to the Community Forums. 

Would you mind checking if the following is enable on your phone? Open the Message+ app, then go to "Settings", then "Notifications", then "In-app notification settings", then enable "Preview new messages".

If the above wasn't enable, try enabling it and then test your notifications to see if they can be open the way it's expected.

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes