12-28-2021 09:22 - last edited on 12-28-2021 12:14 by MarreFitbit
12-28-2021 09:22 - last edited on 12-28-2021 12:14 by MarreFitbit
Hi my versa 2 shows phone instead of who the contact is can someone help xx
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
12-28-2021 12:15 - edited 01-08-2024 07:10
12-28-2021 12:15 - edited 01-08-2024 07:10
Hi there, @Rhio. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.
As a first approach, I'd like you to please confirm if you have enabled the Fitbit app permissions under Settings of your Android device. If you've done that, please try going to the phone Settings > Apps > Fitbit > Permissions and toggle off "Contacts", then restart your phone and toggle "Contacts" back on.
Also, check that your Fitbit app is up-to-date. For more information, see What's changed in the latest release of the Fitbit app? To download the latest app version, please visit the Google Play Store here.
Hope that helps.
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12-28-2021 12:15 - edited 01-08-2024 07:10
12-28-2021 12:15 - edited 01-08-2024 07:10
Hi there, @Rhio. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.
As a first approach, I'd like you to please confirm if you have enabled the Fitbit app permissions under Settings of your Android device. If you've done that, please try going to the phone Settings > Apps > Fitbit > Permissions and toggle off "Contacts", then restart your phone and toggle "Contacts" back on.
Also, check that your Fitbit app is up-to-date. For more information, see What's changed in the latest release of the Fitbit app? To download the latest app version, please visit the Google Play Store here.
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
12-28-2021 14:03
12-28-2021 14:03
12-28-2021 14:16 - edited 09-01-2023 07:39
12-28-2021 14:16 - edited 09-01-2023 07:39
@Rhio I appreciate you had followed the tips and recommendations provided above.
At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...