Versa 2 won't show the caller ID

[Emmsans1989]

When my phone Calls,my versa 2 dosen't show my phone Contact? Versa 2 only show "phone"? Sorry for my bad eng...

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Emmsans1989. Welcome on board. Thanks for the details provided in your post. 

As a first approach, I'd like you to please confirm if you have enabled the Fitbit app permissions under Settings of your Android device. If you've done that, please try going to the phone Settings > Apps > Fitbit > Permissions and toggle off "Contacts", then restart your phone and toggle "Contacts" back on.

Also, check that your Fitbit app is up-to-date. For more information, see What's changed in the latest release of the Fitbit app? To download the latest app version, please visit the Google Play Store here.

[Emmsans1989]

I've try but it dosen't work 😞 

[MarreFitbit]

@Emmsans1989 I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.