11-16-2023
01:34
- last edited on
11-16-2023
03:43
by
MarreFitbit
11-16-2023
01:34
- last edited on
11-16-2023
03:43
by
MarreFitbit
I am unable to put the correct time on the watch. It has not updated since I have returned from holiday.
Moderator Edit: Clarified subject
11-16-2023 02:58
11-16-2023 02:58
Welcome to the Fitbit community, @Lost14!
Sad to hear that you're having an issue with your Versa 4. As a first approach to hopefully get things fixed, please have a closer look at 'How do I fix the time on my Fitbit device?' following this link:
How do I change the time on my Fitbit device?
11-16-2023 03:42 - edited 11-16-2023 03:44
11-16-2023 03:42 - edited 11-16-2023 03:44
Hi there, @Lost14. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Fitbit device isn't showing the correct time after returning from Holiday. We'll be glad to help you!
In addition to the great information shared by @Talahthas, I was wondering if your Fitbit device has already synced? Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with.
If you've tried the above but to no avail, make sure you're not running into syncing issues. For more information, see Why won't my Fitbit device sync?
If the issue is still not solved, but you can confirm that your Fitbit device is syncing, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.
I've moved your post to the Other Versa Smartwatches board for organization purposes as it seems you have a Versa 2.
Hope this helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
11-16-2023 04:23
11-16-2023 04:23
11-16-2023 04:45
11-16-2023 04:45
@Lost14 Awesome! I'm glad to hear that your issue is solved now.
I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.
Happy stepping!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...