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Versa 2 won't show the correct time

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‎04-05-2022 06:35 - last edited on ‎04-05-2022 09:52 by Fitbit Moderator

‎04-05-2022 06:35 - last edited on ‎04-05-2022 09:52 by Fitbit Moderator

My Fitbit has got my time wrong. It is 4 hours ahead! I’ve rebooted it, changed time zones back and forth and it is still 4 hours ahead. 
Anymore ideas? 

 

Moderator Edit: Clarified subject

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‎04-05-2022 10:01

‎04-05-2022 10:01

Hi there, @HornerBFC. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

 

Note that the time on your Fitbit Versa 2 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If the time on your Versa 2 is still incorrect after syncing, I recommend changing your time zone to a complete different one, sync your watch, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

‎04-05-2022 10:01

‎04-05-2022 10:01

Hi there, @HornerBFC. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

 

Note that the time on your Fitbit Versa 2 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If the time on your Versa 2 is still incorrect after syncing, I recommend changing your time zone to a complete different one, sync your watch, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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