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Versa 2 won't show the correct time

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‎10-07-2023 07:19 - last edited on ‎10-08-2023 06:49 by Fitbit Moderator

‎10-07-2023 07:19 - last edited on ‎10-08-2023 06:49 by Fitbit Moderator

How do I reset the clock on a versa 2? Tried synching. Tried turning it off. Clock still reads incorrectly.

Moderator Edit: Clarified subject

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‎10-07-2023 09:30 - edited ‎10-07-2023 09:32

‎10-07-2023 09:30 - edited ‎10-07-2023 09:32

Hi @25bb - sometimes the process gets stuck. In the Fitbit App, App settings try turning off/on the automatic time zone and restart the watch and phone and sync.

If this is not working change to another time zone and repeat the above, then change back again.

The watch gets the correct time normally when it syncs fully with the app.

See also How do I change the time on my Fitbit device? 

Author | ch, passion for improvement.

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‎10-07-2023 10:20

In response to Guy_

‎10-07-2023 10:20

Thanks for your tips. I finally had to reload the versa 2 to get the clock setting correct. 

 

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‎10-08-2023 06:51

In response to 25bb

‎10-08-2023 06:51

Hi there, @25bb. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2 and your time in trying to troubleshoot the issue before posting here. I'm glad to hear you managed to solve the issue. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Thank you so much for your help @Guy_!

Maria | Community Moderator, Fitbit


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