02-16-2021
02:37
- last edited on
02-16-2021
12:11
by
MarreFitbit
02-16-2021
02:37
- last edited on
02-16-2021
12:11
by
MarreFitbit
Just received my replacement versa 2 and water tracker is not showing on my watch like previous one did. I went to settings on watch but it doesn't come up as option. I only get three options heart rate , steps and hourly activity. I can't work out how to get it on my watch. Help please
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
02-16-2021 12:10 - edited 09-07-2023 07:15
02-16-2021 12:10 - edited 09-07-2023 07:15
Hi there @Glenyss, welcome to the Community Forums. Thanks for sharing the details about the inconvenience with your Versa 2.
Since you just have setup your Versa 2 replacement, the stats you're missing on it will be there after your watch captures data, as it hasn't anything to show yet.
However, you can see if the widgets appear already on your watch. To add a new widget:
For more information, see How do I navigate my Fitbit device? In the Check Widgets section.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
02-16-2021 09:56
02-16-2021 09:56
Just to be sure, lets check your current status
What phone do you have?
What is your app version?
In the phone Fitbit App Click on profile photo [top left] Help & Support App Version at the top |
And what is your watch version?
In the phone Fitbit App Click on profile photo [top left] Device photo [middle left] Firmware Version at the top |
And what version is showing on the watch?
On the watch Swipe left Settings Scroll to the bottom Click About Version near the top |
Its possible you aren't on the latest level.
Also check for app updates.
In the phone Fitbit App Click on profile photo [top left] Device photo [middle left] Apps Tile See if any listed Apps have updates.
|
Author | ch, passion for improvement.
02-16-2021 12:10 - edited 09-07-2023 07:15
02-16-2021 12:10 - edited 09-07-2023 07:15
Hi there @Glenyss, welcome to the Community Forums. Thanks for sharing the details about the inconvenience with your Versa 2.
Since you just have setup your Versa 2 replacement, the stats you're missing on it will be there after your watch captures data, as it hasn't anything to show yet.
However, you can see if the widgets appear already on your watch. To add a new widget:
For more information, see How do I navigate my Fitbit device? In the Check Widgets section.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...