Versa 2 won't stay connected to my iPhone 10

[TMcD4]

My FITBIT VERSA 2 will not stay paired to my iphone 10.  I get the below error message AT LEAST 4 times a day. It's almost to the point where it's rarely connected and it's such a pain to have to keep going through the 2-3 steps to re-connect.  I have the latest apple software on my iphone of 14.7.1 and my fitbit is up to date as well.  Any suggestions would be GREATLY appreciated.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @TMcD4. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2 and for the image attached. I understand how you must be feeling. 

If you haven't done so yet, please try removing the Bluetooth connection between your phone and your Fitbit device:

*On your phone, tap Settings > Bluetooth > the information icon next to the name of your Fitbit device > Forget This Device.
*Open the Fitbit app and set up the connection again. You should receive a message asking you to allow your Fitbit device to pair with your phone. Tap Pair to approve the request.

Sync your Versa 2 automatically when you open the Fitbit app or manually by tapping your profile picture > your device tile > Sync Now.

If you continue having syncing difficulties, please see Why won't my Fitbit device sync? 

Hope that helps. 

[TMcD4]

Yes - that is what I have been doing.  I go through those exact steps 5-6 times a day.  I keep having to "forget the device" and do it all over again like ground hog day all freaking day long.  It's a real pain.  Any other suggestions???

[MarreFitbit]

@TMcD4 Thanks for letting know that these are the steps you've been taking to get the issue solved.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon.