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Versa 2 won't stay connected to my iPhone's Bluetooth

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‎03-04-2022 07:03 - last edited on ‎03-04-2022 08:35 by Fitbit Moderator

‎03-04-2022 07:03 - last edited on ‎03-04-2022 08:35 by Fitbit Moderator

About two days ago my Versa 2 has suddenly started dropping the Bluetooth connection with my iPhone. I had changed nothing on either device prior to this. My iPhone is now getting a Bluetooth pairing request (any time I open the app) and shows unable to sync.
I have "forgotten" the Versa from my Bluetooth list and re-established it. Doesn't help.
The sync issue is no different on my PC app.
Note: it will eventually pair with the iPhone then drop.

 

Moderator Edit: Clarified subject

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‎03-04-2022 08:39 - edited ‎06-10-2023 10:46

‎03-04-2022 08:39 - edited ‎06-10-2023 10:46

Hi there, @KSBurbs62. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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