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Versa 2 won't stay connected to my iPhone

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‎06-12-2022 20:01 - last edited on ‎06-13-2022 08:05 by Fitbit Moderator

‎06-12-2022 20:01 - last edited on ‎06-13-2022 08:05 by Fitbit Moderator

Every time I open up the Fitbit app on my phone it ask to device pair.  I had to delete my Fitbit from my Bluetooth because I wasn’t receiving messages or any notifications. So I read something about doing this but ever since that message keeps coming up.

 

Moderator Edit: Clarified subject

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‎06-13-2022 08:06 - edited ‎11-16-2023 02:29

‎06-13-2022 08:06 - edited ‎11-16-2023 02:29

Hi there, @Blndgurl75. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

Please try the troubleshooting steps provided here Why won't my Fitbit device sync?

If the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-13-2022 08:06 - edited ‎11-16-2023 02:29

‎06-13-2022 08:06 - edited ‎11-16-2023 02:29

Hi there, @Blndgurl75. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

Please try the troubleshooting steps provided here Why won't my Fitbit device sync?

If the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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