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Versa 2 won't switch from KM to miles

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‎05-25-2023 05:23 - last edited on ‎05-25-2023 10:28 by Fitbit Moderator

‎05-25-2023 05:23 - last edited on ‎05-25-2023 10:28 by Fitbit Moderator

I chose miles/feet on app and It shows miles in the app, but watch shows kilometers despite syncing several times

 

Moderator Edit: Clarified subject

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‎05-25-2023 10:31

‎05-25-2023 10:31

Hello there, @PDaddio. Thanks for stopping by in the Fitbit Community Forums and making sure you've changed the units of measurement on the Fitbit app. 

If your Versa 2 keeps showing the wrong unit, try switching to a clock face that actually shows KM. This sometimes happens with the clock format, I have set a few clock faces that only show 12 hr format even when I have set my clock to 24 hrs. So, I recommend choosing a different clock face. For more information, see How do I change the clock face on my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-25-2023 10:31

‎05-25-2023 10:31

Hello there, @PDaddio. Thanks for stopping by in the Fitbit Community Forums and making sure you've changed the units of measurement on the Fitbit app. 

If your Versa 2 keeps showing the wrong unit, try switching to a clock face that actually shows KM. This sometimes happens with the clock format, I have set a few clock faces that only show 12 hr format even when I have set my clock to 24 hrs. So, I recommend choosing a different clock face. For more information, see How do I change the clock face on my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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