help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't sync and time is running behind

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-15-2020 12:54 - last edited on ‎12-18-2020 11:27 by Fitbit Moderator

‎12-15-2020 12:54 - last edited on ‎12-18-2020 11:27 by Fitbit Moderator

I also have the same problem with my versa 2. The time is wrong and synchronisations doesn’t work right

 

Moderator edit: Subject for clarity.

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎12-18-2020 11:47 - edited ‎10-06-2023 07:31

‎12-18-2020 11:47 - edited ‎10-06-2023 07:31

Hi there @Carol.bug.versa, welcome to the Community Forums. 

Please note that the time on your Versa 2 may be shown wrong due to the syncing issues as your Fitbit grabs the time of the device you're syncing with.

To solve the syncing difficulties, please see Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎12-18-2020 11:47 - edited ‎10-06-2023 07:31

‎12-18-2020 11:47 - edited ‎10-06-2023 07:31

Hi there @Carol.bug.versa, welcome to the Community Forums. 

Please note that the time on your Versa 2 may be shown wrong due to the syncing issues as your Fitbit grabs the time of the device you're syncing with.

To solve the syncing difficulties, please see Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes