Versa 2 won't sync and time is running behind

[Ellie1993]

Versa 2 is not updating and clock keeps going slow on the screen showing a 40 min difference 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Ellie1993. Welcome to the Community Forums. Thanks for the details shared in your post. 

Keep in mind that your Versa 2 may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with.

Since you're running into syncing difficulties, please see Why won't my Fitbit device sync?. Once you manage to sync your Versa 2 the time should be updated too.

[Ellie1993]

Hi,

Still not working.

I’ve turned my Bluetooth on and off.
Turned my phone on and off.
Removed my device from Bluetooth and also the fit bit app,

Re added them on and still not syncing properly.

Also not getting messages or phone call notifications which I did before

Sent from my iPhone

[MarreFitbit]

@Ellie1993 I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon.