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Versa 2 won't sync and voice replies isn't working

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‎03-26-2021 05:27 - last edited on ‎03-26-2021 08:26 by Fitbit Moderator

‎03-26-2021 05:27 - last edited on ‎03-26-2021 08:26 by Fitbit Moderator

I wish I could help having issues with my versa 2. Last week I had to wipe it clean twice. Voice texting has stopped working, I can't count on email notifications unless phones.. using Android and now today it's not fully updating versa 2 phone.

 

 

 

Moderator Edit: Clarified subject

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‎03-27-2021 10:45 - edited ‎03-20-2024 05:46

‎03-27-2021 10:45 - edited ‎03-20-2024 05:46

Hi there, @TW49. Welcome to the Community Forums. Thanks for trying to troubleshoot the issues with your Versa 2 before reaching out. 

I've seen you got in touch with our Support Team after posting here. Please note, as you were told during your chat, that your case has been forwarded to our higher tier of support for further checking. Someone will be in contact with you soon.

We look forward to getting you back on track.

Maria | Community Moderator, Fitbit


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‎07-02-2021 00:16

In response to MarreFitbit

‎07-02-2021 00:16

No,

After multiple times and literally hours spent on chat I'd loose chat and be reconnected and have to go through everything again. Working 75+hrs a week and a child on hospice I don't have the time. I kept asking for a warranty replacement but each time it was go through the steps AGAIN

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