help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't sync music from Spotify

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-07-2021 00:13 - last edited on ‎10-07-2021 05:18 by Fitbit Moderator

‎10-07-2021 00:13 - last edited on ‎10-07-2021 05:18 by Fitbit Moderator

Versa 2 will not sync music from spotify

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎10-07-2021 05:20 - edited ‎08-19-2023 06:38

‎10-07-2021 05:20 - edited ‎08-19-2023 06:38

Hi there, @jeffcral92. Welcome to the Community Forums. 

With Versa 2 you can only use the Spotify app to control the music playing in the Spotify on your phone or other Spotify Connect device. For more information, see: How do I control music playing on Spotify?

To use Spotify, note the following requirements:

  • The Spotify app on your Fitbit device doesn’t support offline music playback, so your paired phone must remain nearby with the Fitbit app running in the background and connected to the internet.
  • A Spotify Premium subscription is required. For information on Spotify Premium, see spotify.com.
  • You must have the Spotify app open on the device playing music. For more information on Spotify Connect, see spotify.com.

On a side note, please know that with Versa 2 you can only start a playlist before doing an activity but while doing an activity, you cannot skip, pause or even change the volume of songs until you end the exercise.

For more information, see: How do I control music playing on Spotify? and How do I control music with my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎10-07-2021 05:20 - edited ‎08-19-2023 06:38

‎10-07-2021 05:20 - edited ‎08-19-2023 06:38

Hi there, @jeffcral92. Welcome to the Community Forums. 

With Versa 2 you can only use the Spotify app to control the music playing in the Spotify on your phone or other Spotify Connect device. For more information, see: How do I control music playing on Spotify?

To use Spotify, note the following requirements:

  • The Spotify app on your Fitbit device doesn’t support offline music playback, so your paired phone must remain nearby with the Fitbit app running in the background and connected to the internet.
  • A Spotify Premium subscription is required. For information on Spotify Premium, see spotify.com.
  • You must have the Spotify app open on the device playing music. For more information on Spotify Connect, see spotify.com.

On a side note, please know that with Versa 2 you can only start a playlist before doing an activity but while doing an activity, you cannot skip, pause or even change the volume of songs until you end the exercise.

For more information, see: How do I control music playing on Spotify? and How do I control music with my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes