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Versa 2 won't sync my steps to the Fitbit app

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‎03-28-2023 12:22 - last edited on ‎03-28-2023 12:30 by Fitbit Moderator

‎03-28-2023 12:22 - last edited on ‎03-28-2023 12:30 by Fitbit Moderator

My Versa 2 shows my steps on the watch but not on my phone

 

Moderator Edit: Clarified subject

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‎03-28-2023 12:32 - edited ‎06-17-2023 10:45

‎03-28-2023 12:32 - edited ‎06-17-2023 10:45

Hi there, @Bigbird130. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

I've seen you contacted our Support Team after posting here and they're already assisting you.

Maria | Community Moderator, Fitbit


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