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Versa 2 won't sync to Google Pixel 3

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‎06-11-2021 07:53

‎06-11-2021 07:53

My versa stopped syncing with my Google pixel phone Sunday. I spent 3 days trying everything to get it to sync: turn Bluetooth on and off, uninstall and reinstall Fitbit app, shut down phone, shut down Fitbit.... Eventually I decided to restore to factory settings and I still cannot get it to sync to my phone. 

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‎06-12-2021 07:57 - edited ‎08-29-2023 10:13

‎06-12-2021 07:57 - edited ‎08-29-2023 10:13

Hi there, @MommaBrick. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand how you must be feeling. 

I've seen you contacted our Support Team after posting here and they tried to help you. If you still need help, please feel free to contact them back by providing the reference number you were given during your chat so they can continue assisting you. 

Maria | Community Moderator, Fitbit


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