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Versa 2 won't sync to my Fitbit app

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‎10-28-2022 01:01 - last edited on ‎10-31-2022 03:44 by Fitbit Moderator

‎10-28-2022 01:01 - last edited on ‎10-31-2022 03:44 by Fitbit Moderator

I wanted to sync it so I can check my sleep and my weather and it says after a while and it said "The sync couldn't complete           FIX IT"

 

 

Moderator Edit: Clarified subject

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‎11-01-2022 05:12 - edited ‎08-04-2023 04:16

In response to Leenie6675

‎11-01-2022 05:12 - edited ‎08-04-2023 04:16

Hi there, @Leenie6675. Welcome to the Community Forums. 

If you haven't done so yet, I suggest following the tips and recommendations provided in this help article Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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3 REPLIES 3

‎10-31-2022 03:44

‎10-31-2022 03:44

Hi there, @a_RJ. Welcome to the Community Forums. Thanks for the details provided in your post about the issue wit your Versa 2.

 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

 

See you around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎10-31-2022 06:46

‎10-31-2022 06:46

Mine is having the same issue.

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‎11-01-2022 05:12 - edited ‎08-04-2023 04:16

In response to Leenie6675

‎11-01-2022 05:12 - edited ‎08-04-2023 04:16

Hi there, @Leenie6675. Welcome to the Community Forums. 

If you haven't done so yet, I suggest following the tips and recommendations provided in this help article Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes