help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't sync to my Fitbit app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-09-2021 22:43 - last edited on ‎07-10-2021 06:02 by Fitbit Moderator

‎07-09-2021 22:43 - last edited on ‎07-10-2021 06:02 by Fitbit Moderator

Versa rarely is able to sync. This has been a problem for months now. I’ve tried everything. My phones software is up to date, same with my Fitbit, I’m connected to wifi, I don’t have other things connected to my Bluetooth, I’ve tried troubleshooting and I’ve even done a hard reset on my Fitbit and yet, it still has trouble syncing. It’ll sync once every so often and that’s it. I’ve only had this thing for a little over a year. 

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-10-2021 06:04 - edited ‎09-18-2023 05:40

‎07-10-2021 06:04 - edited ‎09-18-2023 05:40

Hi there, @Tayyymarie. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

Since you've exhausted all steps we could've provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer