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Versa 2 won't sync to my LG G6

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‎02-07-2020 06:25 - last edited on ‎02-24-2020 12:43 by Fitbit Moderator

‎02-07-2020 06:25 - last edited on ‎02-24-2020 12:43 by Fitbit Moderator

I have an lg6 and it has lots of trouble syncing. When it actually does sync i have no notification. No phone calls no message notification and won't even vibrate when it's time to move or when I reached my steps it is extremely frustrating since this watch is very expensive what can I do Does anyone else have this issue

 

 

Moderator edit: updated subject for clarity

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‎02-24-2020 12:47 - edited ‎09-25-2024 16:41

‎02-24-2020 12:47 - edited ‎09-25-2024 16:41

Hi there @Anntrem10, welcome to the Community Forums. I apologize for the late response. I'm sorry to hear that you're going through this situation, I'll be glad to help you with the syncing difficulties. 

As a first approach, I'd like to confirm that you've followed the troubleshooting steps recommended in the help article: Why won't my Fitbit device sync?

In regards to the notifications, since you're having troubles with them, see: Why are notifications delayed or missing? 

Give this a go and let me know the outcome.

Maria | Community Moderator, Fitbit


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‎02-24-2020 13:45

‎02-24-2020 13:45

I have the versa and it's driving me crazy, it syncs now and again but mainly says device not found. I am sick of restarting it every second day to get it syncing. Still after months fitbit coach won't sync. Notifications only come sometimes.. Its a joke 

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