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Versa 2 won't sync to my Samsung 10E

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‎11-02-2020 09:07 - last edited on ‎11-02-2020 13:14 by Fitbit Moderator

‎11-02-2020 09:07 - last edited on ‎11-02-2020 13:14 by Fitbit Moderator

Everything is updated - I have shut down my phone and versa multiple times - and constantly lose syncing abilities - very frustrated - i deleted app on phone - reloaded deleted fiton app and now cannot redownload - I have a Samsung 10E -- 

 

 

Moderator Edit: Clarified subject

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‎11-02-2020 13:16 - edited ‎10-12-2023 18:49

‎11-02-2020 13:16 - edited ‎10-12-2023 18:49

Hi there @Vegemini, welcome to the Community Forums. I'm sorry to hear about the syncing difficulties you're having between your Versa 2 and Samsung 10E, I understand why you're feeling frustrated. Thanks for already trying to solve the issue, I'll be glad to help you.

I've seen you got in touch with our Support Team after posting here and they helped you now with this regards. Please feel free to contact them back if you need further assistance. 

Maria | Community Moderator, Fitbit


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