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Versa 2 won't sync to my Samsung A11

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‎02-06-2021 07:11 - last edited on ‎02-06-2021 10:18 by Fitbit Moderator

‎02-06-2021 07:11 - last edited on ‎02-06-2021 10:18 by Fitbit Moderator

can't get connected to my phone since my Samsung A11 updated 

 

 

Moderator edit: updated subject for clarity

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‎02-06-2021 10:17

‎02-06-2021 10:17

Hi @Nashiepoo, welcome to our Fitbit Community. Since you mentioned that your Fitbit Versa won't connect to your Samsung A11, I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if it connects with your phone properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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