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Versa 2 won't sync to my iPhone 12 Pro Max

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My Versa 2 will not connect to my IPhone 12 Pro Max. I’ve tried everything  can think of. I do not know what else to try. Anybody have any suggestions??

 

Moderator Edit: Clarified subject

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Hi there, @MKoc. Welcome on board. I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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Hi there, @LSloan65. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Before going any further, I'd like to confirm that you've tried the steps provided in these help articles Why can't I set up my Fitbit device? and Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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All steps MULTIPLE times.

Thank you,

Sent from my iPhone
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Hi there, @MKoc. Welcome on board. I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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