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Versa 2 won't sync to my iPhone

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‎07-31-2020 02:26 - last edited on ‎08-03-2020 13:50 by Fitbit Moderator

‎07-31-2020 02:26 - last edited on ‎08-03-2020 13:50 by Fitbit Moderator

Syncing My Fitbit Versa 2 To My Iphone . 
It Won’t Find My Device It Says Looking For Device Fitbit Is Only 6 Months Old And I Look After It So Well It’s Been Like This For Two Weeks And Really Starting To Annoy Me .

I Have Removed Device From My Fitbit Then Reconnected It It Wont Connect . it just Says Not Connected And When I Click It It Still Wont Connect Someone Help Before I Just Get A Refund And Give Up I don’t Want To But It’s Getting To The Point Where It’s Useless It’s Changed My Life Since Getting It Gutted It Aint Syncing Anymore ! 

 

Moderator Edit: Clarified subject

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‎08-03-2020 13:53 - edited ‎10-12-2023 18:20

‎08-03-2020 13:53 - edited ‎10-12-2023 18:20

Hi there @MrsStrong, welcome to the Community Forums. I'm sorry to hear about the syncing difficulties you've recently started having between your Versa 2 and iPhone. I appreciate the steps you've tried in order to solve this issue, I'll be glad to help you with this. 

If you haven't done so yet, please perform all troubleshooting steps suggested in this help article: Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


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