Versa 2 won't sync to my phone

[SunsetRunner]

My versa2 won't sync ive tried switching off etc but still won't been like it for around a week 

Moderator Edit: Clarified subject

[SteveH · Accepted solution]

@SunsetRunner  The usual things I try when I get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through Fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

Note that there is some urgency here as fitbits only have enough storage to hold about a week's worth of data between sysnc. After that they start to hold data at a summary level rather than the usual detailed level

[JackieDianeF]

Mine won't either! I've been trying everything!