07-16-2023
16:41
- last edited on
07-17-2023
10:14
by
MarreFitbit
07-16-2023
16:41
- last edited on
07-17-2023
10:14
by
MarreFitbit
My Versa 2 has stopped syncing to my iPhone today. I am so beyond frustrated as this keeps happening.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
07-17-2023 10:50
07-17-2023 10:50
I did do all of that (and more) a couple of times and got it synced up again. My frustration is with the fact that this seems to happen every two to three weeks, many times in the middle of an event where my performance matters.
thanks for responding.
07-16-2023 21:09
07-16-2023 21:09
Hi @NJGB - the usual thing is to try Logout of the Fitbit App and swipe off the active window and restart the phone.
Restart the watch by holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.
Login and wait for any pair, link or Fixit prompts and sync.
If you received a phone update there may also be a phone setting that has changed.
Author | ch, passion for improvement.
07-17-2023 10:18
07-17-2023 10:18
Hi there, @NJGB. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 2. I understand how you must be feeling.
If you continue having syncing difficulties after following @Guy_'s tips and recommendations, please try the following:
With the steps above, what I want you to do is to pair your Versa 2 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.
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07-17-2023 10:50
07-17-2023 10:50
I did do all of that (and more) a couple of times and got it synced up again. My frustration is with the fact that this seems to happen every two to three weeks, many times in the middle of an event where my performance matters.
thanks for responding.