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Versa 2 won't sync with my phone

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‎09-29-2020 21:53 - last edited on ‎09-30-2020 09:28 by Fitbit Moderator

‎09-29-2020 21:53 - last edited on ‎09-30-2020 09:28 by Fitbit Moderator

My versa 2 won't sync to my phone.

 

 

Moderator edit: updated subject for clarity

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‎09-30-2020 09:27

‎09-30-2020 09:27

Hi @Stellar20, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa 2 since it won't sync with your phone.

 

Please try the troubleshooting steps that are listed in this help article. After this, sync your Versa 2 for the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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