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Versa 2 won't sync with my phone

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‎02-26-2023 16:01 - last edited on ‎02-27-2023 04:05 by Fitbit Moderator

‎02-26-2023 16:01 - last edited on ‎02-27-2023 04:05 by Fitbit Moderator

My versa 2 won't sync  with my phone

 

 

Moderator Edit: Clarified subject

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‎02-27-2023 04:07 - edited ‎06-12-2023 10:37

In response to Guy_

‎02-27-2023 04:07 - edited ‎06-12-2023 10:37

Hi there, @Ystevens. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

In addition to the steps recommended by @Guy_, please see Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-26-2023 21:30 - last edited on ‎07-03-2024 08:48 by Fitbit Moderator

‎02-26-2023 21:30 - last edited on ‎07-03-2024 08:48 by Fitbit Moderator

Hi @Ystevens - as a first step try restarting the watch and logout of the Fitbit App and restart the phone.

Login again and accept any pair and link prompts and pull down on the phone display to manually sync and observe the status bar till it says synced.

Author | ch, passion for improvement.

Best Answer

‎02-27-2023 04:07 - edited ‎06-12-2023 10:37

In response to Guy_

‎02-27-2023 04:07 - edited ‎06-12-2023 10:37

Hi there, @Ystevens. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

In addition to the steps recommended by @Guy_, please see Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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