help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't sync with my phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-17-2023 06:14 - last edited on ‎03-18-2023 04:54 by Fitbit Moderator

‎03-17-2023 06:14 - last edited on ‎03-18-2023 04:54 by Fitbit Moderator

My versa 2 won't sync with my phone. It was synching at first but now it won't.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-18-2023 04:56

‎03-18-2023 04:56

Hi there, @Roderick1980. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2. 

 

I'd suggest trying the steps below:

 

1. Remove Versa 2 from your phone's Bluetooth settings and in the Fitbit app.

2. Restart your Versa 2.

3. Turn off other Bluetooth connections when not in use.

4. Open the Fitbit app.

5. Set up your Versa 2.

 

Hope this helps. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
Best Answer
0 Votes