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Versa 2 won't sync with my phone

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‎04-24-2023 17:03 - last edited on ‎04-25-2023 06:19 by Fitbit Moderator

‎04-24-2023 17:03 - last edited on ‎04-25-2023 06:19 by Fitbit Moderator

My watch is registered 10,008 steps but my phone will not sync to my watch. The phone still only shows 1300 steps. I’ve turn the phone off and back on again and still nothing.

 

Moderator Edit: Clarified subject

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‎04-24-2023 18:03

‎04-24-2023 18:03

Restart Fitbit and reboot phone; then try force sync.

If still nogo, wait a few hours and then try again.

Repeat.

If still nogo, then see Why won't my Fitbit device sync? 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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