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Versa 2 won't take a charge

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‎12-18-2019 05:55 - last edited on ‎12-19-2019 04:42 by Fitbit Moderator

‎12-18-2019 05:55 - last edited on ‎12-19-2019 04:42 by Fitbit Moderator

Why will my Versa 2 not charge. I have wiped it down.. plugged it up to another source and turned it off.

 

 

Moderator edit: updated subject for clarity

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‎12-19-2019 04:41

‎12-19-2019 04:41

@Tonya1971, welcome to our Fitbit Community. I'm happy to assist you with your Fitbit Versa since it won't take a charge even though you wiped it down and tried other charging source before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. After this, charge your watch for 2-3 hours and see if the gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎12-19-2019 04:50

In response to JuanJoFitbit

‎12-19-2019 04:50

Thank you for the assistance.

Sent from Yahoo Mail on Android
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‎12-21-2019 07:40

In response to Tonya1971

‎12-21-2019 07:40

@Tonya1971, you are very welcome! By the way, I'm sorry for the late response.

 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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