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Versa 2 won't take a charge

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‎05-01-2020 14:20 - last edited on ‎05-16-2020 09:09 by Fitbit Moderator

‎05-01-2020 14:20 - last edited on ‎05-16-2020 09:09 by Fitbit Moderator

Charged my Versa 2 for several hours yesterday. Today, I went to use it and it appears to be dead. When I plugged it into the charger the Fitbit logo briefly appeared but now nothing.

 

 

Moderator edit: updated subject for clarity

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‎05-16-2020 09:09

‎05-16-2020 09:09

Hi @Kielhi, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

I'd like to follow up and help you with your Versa 2 since it won't take a charge. Please try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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