03-29-2021
08:16
- last edited on
03-29-2021
10:14
by
JuanJoFitbit
03-29-2021
08:16
- last edited on
03-29-2021
10:14
by
JuanJoFitbit
My Versa 2 has not tracked my heart rate since the introduction of 'zone minutes.' Anyone else have this issue and figured out how to fix it?
Moderator edit: updated subject for clarity
03-29-2021
09:56
- last edited on
12-17-2024
08:41
by
MarreFitbit
03-29-2021
09:56
- last edited on
12-17-2024
08:41
by
MarreFitbit
Hi @Nicolewalters Welcome to our Fitbit Community. Regarding the heart rate tracking issue that your Versa 2 has experienced, please try the troubleshooting steps that are listed in this help article. After this, monitor your watch during the next 24 hours and see if the issue gets fixed.
Keep me posted on the outcome.