10-17-2022
06:47
- last edited on
10-18-2022
03:21
by
MarreFitbit
10-17-2022
06:47
- last edited on
10-18-2022
03:21
by
MarreFitbit
My fitbit will not register my exercises
Moderator Edit: Clarified subject
10-17-2022 07:08
10-17-2022 07:08
Do you mean you cannot select it on your Versa 4 or that once you select it, exercise, and end it on the watch that it does not sync with the Fitbit app?
10-17-2022 07:13
10-17-2022 07:13
10-17-2022 07:28
10-17-2022 07:28
Thanks. So it counts the exercise correctly on the watch then?
Does everything else sync from the Versa 2 to the Fitbit app? Things like sleep, steps, heart rate, etc?
10-17-2022 07:31
10-17-2022 07:31
10-17-2022 07:48
10-17-2022 07:48
Thanks for the details. A few more questions if you don't mind...
1. Did it ever sync the exercises?
2. If it has worked in the past, what has changed? (updated phone app, updated software on watch, etc)
3. Does the exercise show as completed on the watch when you end it? I've made the mistake of starting an exercise on the watch and forgetting to end it so it did not get recorded correctly.
I assume you've done the usual stuff in rebooting everything. Definitely a poser of a problem as everything else syncs.