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Versa 2 won't track my heart rate accurately

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‎03-12-2023 10:46 - last edited on ‎03-12-2023 12:40 by Fitbit Moderator

‎03-12-2023 10:46 - last edited on ‎03-12-2023 12:40 by Fitbit Moderator

I just put on my Fitbit Versa 2 for the first time in a couple of weeks, fresh off the charger.  Went to look at a challenge and caught that it said my HR was 37!  WTF?  I double-checked it with my pulse ox and bp cuff and both said 75.  Any idea what's going on with my watch?

 

 

 

Moderator Edit: Clarified subject

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‎03-12-2023 12:43 - edited ‎06-16-2023 06:17

‎03-12-2023 12:43 - edited ‎06-16-2023 06:17

Hi there, @itsdangerkat. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand where your concern is coming from. 

Please note several factors can affect HRV, including age, sex, sleep quality, stress, and lifestyle choices, such as nutrition and exercise. For more detailed information, see What factors can affect my heart-rate reading on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-12-2023 12:43 - edited ‎06-16-2023 06:17

‎03-12-2023 12:43 - edited ‎06-16-2023 06:17

Hi there, @itsdangerkat. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand where your concern is coming from. 

Please note several factors can affect HRV, including age, sex, sleep quality, stress, and lifestyle choices, such as nutrition and exercise. For more detailed information, see What factors can affect my heart-rate reading on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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