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Versa 2 won't track my sleep data

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‎12-26-2022 13:22 - last edited on ‎12-26-2022 13:39 by Fitbit Moderator

‎12-26-2022 13:22 - last edited on ‎12-26-2022 13:39 by Fitbit Moderator

I have reset, done a factory reset, worn the Fitbit 2 inches above my wrist, worn it snugly, disconnected blue tooth, deleted and reinstalled the app and my fit bit only registered sleep once in the two weeks I have had it. 

 

 

Moderator Edit: Clarified subject

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‎12-26-2022 13:40 - edited ‎08-07-2023 05:49

‎12-26-2022 13:40 - edited ‎08-07-2023 05:49

Hi there, @Natnat83. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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