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Versa 2 won't track my sleep score

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‎08-14-2022 23:21 - last edited on ‎08-15-2022 16:04 by Fitbit Moderator

‎08-14-2022 23:21 - last edited on ‎08-15-2022 16:04 by Fitbit Moderator

Hi I just bought a Versa 2 watch. Had it on for one night it’s tracked my sleep but no sleep score. Does anyone know how to fix this ? I’ve searched previous topics and there doesn’t seem to be a solution?

 

Moderator Edit: Clarified subject

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‎08-15-2022 16:05 - edited ‎08-14-2023 10:32

‎08-15-2022 16:05 - edited ‎08-14-2023 10:32

Hi there, @Samr89. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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