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Versa 2 won't track my sleep times accurately

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The start sleep and end sleep times are correct but the calculation is an hour short. Example sleep time 11pm and wake time 6 am will calculate as 6 hours. I tried updating versa and the app and still will not correct itself. 

 

Moderator Edit: Clarified subject

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Hi there, @PioAv. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your sleep times. 

As a first approached, I'd recommend to sync your Versa 2 to the app after waking up. This will help to make sure that all your data is sync properly. 

Also, note that your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min.

To learn more about your time asleep in sleep stages, see What should I know about Fitbit sleep stages?

Edit or delete sleep logs in the Fitbit app. For instructions, see How do I add, edit, or delete Fitbit data and activities?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @PioAv. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your sleep times. 

As a first approached, I'd recommend to sync your Versa 2 to the app after waking up. This will help to make sure that all your data is sync properly. 

Also, note that your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min.

To learn more about your time asleep in sleep stages, see What should I know about Fitbit sleep stages?

Edit or delete sleep logs in the Fitbit app. For instructions, see How do I add, edit, or delete Fitbit data and activities?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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