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Versa 2 won't turn on after factory reset

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‎07-13-2021 15:12

‎07-13-2021 15:12

Hi I have had increasing difficulty over the last few months with the button on my versa 2. I factory reset because some other things weren't working and now I can't turn it on at all. I bought it in Oct 2019 and am disappointed that it is troublesome. I have looked after it and have a cover for it to keep it in could condition.

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‎07-13-2021 16:27

‎07-13-2021 16:27

Thank you for visiting the Fitbit Community, @Barbzone.

 

Thanks for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

For instructions on how to resolve battery issues, you can visit this article.

 

If your watch still doesn't turn on, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Please let us know if you have any questions.

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